Our Team Is Your Team
…With the skills and knowledge to make you stronger.
Thomas K. Coughlin
President & CEO
In 1976, Tom founded Air-Sur, Inc. Today the company’s expertise has expanded and now specializes in insurance program building and risk management in the Aviation and Aerospace industries. From 1986 Tom expanded Air-Sur, Inc.’s focus from General Aviation Operations to Air Transport Operators, Service Companies, Component Manufacturers and Engine / Airframe Overhaul and Modification centers.
- Bachelor of Science Degree – Aeronautical Studies, Embry-Riddle Aeronautical University
- Accredited Advisor in Insurance (AAI)
- Licensed Commercial and Instrument Rated Pilot for fixed and rotor wing aircraft
- Served on various Insurance and Aviation Industry Association Boards.
Tom is a published writer for trade publications, and speaker for seminars and conventions.
Carma Y. Dougherty
Controller
Carma brings more than 30 years of accounting and management experience to Air-Sur. Her broad professional background includes positions with an international public accounting firm, small to medium-sized service industry firms, and a national mortgage company where she managed the hazard insurance department. With a strong customer service orientation, excellent interpersonal skills, and well-rounded business acumen, she is more than just a “numbers” person.
- Certified Public Accountant (CPA) – Florida and Ohio
- Bachelor of Science Degree – Business Administration, University of Dayton, Dayton, Ohio – Summa cum laude
- Member of American Institute of CPAs
- Member of Florida Society of CPAs
Cheryl A. Longino
Administrative Coordinator
Cheryl’s dedication and creative approach to handling important client deadlines has made her the perfect fit for our team since 2010. She has a wide range of experience from disaster preparedness to project analysis for Florida Power & Light. Cheryl comes to us, most recently, from The News-Journal, Daytona Beach where her skills at the fast-paced, deadline driven environment will be a welcome asset for our clients.
- Assistant to the Advertising Director — The News Journal
- Senior Admin Specialist— Florida Light and Power
- University of Central Florida— BS Business Administration
- Daytona Beach Community College— AA General Studies
Robert W. Tyler, Jr.
Account Executive
As part of the Air-Sur team since 2004, Bob’s lifetime of general, corporate, and military aviation experience will make him a valuable asset to your Insurance and Risk Management program. His ability to understand the risks associated with your specific operation will enable Bob to provide you with the highest level of service while protecting your business and ensuring your future success.
- Bachelor of Science – Professional Aeronautics, Embry-Riddle Aeronautical University
- U.S. Army experience includes Helicopter Pilot, Flight Operations, Aviation Life Support Equipment and Budget Officer
- Accredited Adviser in Insurance (AAI)
- Associate in Insurance Production (AIP)
- Licensed Property Casualty Agent
Dorothy L. Sanders
Account Manager
Dorothy (Dotty) brings over 30 years of insurance experience in managing large commercial accounts. This, combined with an educational background in business and insurance, establishes Dotty as a strong member of the Air-Sur Account Management Team and enables her to bring highly professional and knowledgeable services to our clients.
- Bachelor of Science Degree – Business Administration Pepperdine University, Beaufort, South Carolina
- Chartered Property Casualty Underwriter (CPCU)
- Member of Certified Professional Insurance Women
- Licensed Property Casualty Agent
- Served on several State Insurance Association Committees
Elaine Bush
Customer Service Representative
Strong leadership and communication skills combined with Elaine’s attention to details are what make her a standout liaison for our clients. Elaine is more than qualified to handle any challenge that comes her way with experience as an Underwriter and Vice President of Operations for Risk Placement Services in Kentucky. Along with her 25 plus years in this business, Elaine has continued her professional training in the field of liability insurance with the completion of numerous seminars and courses over the years.
- Hollins College, Roanoke, VA Bachelor of Arts in Political Science
- NAPSLO Keith Brown Scholarship recipient for Lloyd’s Overseas Training Course
- Dandridge Scholarship
- Accredited Advisor in Insurance (AAI)
- Licensed Property & Casualty Agent
Dot Francis
Customer Service Representative
Dorothy (Dot) has a passion for working in the commercial insurance and risk management industry with over 20 years of experience.
Dot’s knowledge and work experience in marketing and underwriting all types of commercial insurance accounts, including strong negotiating skills, provides our clients with an exceptional level of service.
- Certified Insurance Counselor (CIC)
- Certified Risk Manager (CRM)
- Past President of Tampa Association of Insurance Professionals
- Served on several State Insurance Association boards and committees
- Licensed Property Casualty Agent
Charlene Jones
Administrative Support
Charlene started her career at Air-Sur, Inc in 2007 as our receptionist, bringing years of office experience from a local PBS Television station, the Volusia County Schools district office and a Chiropractic clinic. After just a few months, she transitioned into her current position as the administrative support person for the Customer Service Department. Her keen eye for detail, strong organizational skills and ability to meet agency deadlines makes Charlene an invaluable asset to the Air-Sur, Inc team.
ELECTRONIC REPORTING RULE SUSPENDEDMay 22, 2017 - 9:18 pm
Wage and Hour (W&H) Rules Are In and Claims Are Up: What You Need to KnowMarch 4, 2017 - 12:31 am
OSHA’s Big Change: What Does It Mean For You?February 2, 2017 - 3:51 pm